The ADAC-Praxis test survey is conducted on behalf of Allgemeiner Deutscher Automobile-Club eV (ADAC), the largest automobile club in Germany and Europe.
In the survey called AutoMarxX, 42,700 car owners and readers of the magazine “ADACmotorwelt” evaluated 36 brands.
In the category of customer satisfaction by brand, Subaru took the top position for the fourth consecutive year, this time well ahead of Lexus and Jaguar. Subaru also achieved first place in the category of customer satisfaction for service for the sixth consecutive year.
AutoMarxX is conducted by the Center of Automotive Research (CAR) of Fachhochschule Gelsenkirchen.
Over the last four years various other brands have finished second and third, but none have managed to topple Subaru from the top spot.